Returns Policy



When you make an online purchase you have the statutory right to return goods (other than made to order/customised goods) up to 7 days after receiving your order: this is the cooling off period.


In addition to this cooling-off period you can return an item, in this case the membership within 28 days of receipt for a refund of that item (less the cost of any minutes used).

If the product is defective in any way, please contact us immediately and we will create a new membership or refund you the cost of the product.



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